Terms of Service
Pros in Health LLC
A Wyoming Limited Liability Company
Effective Date: March 1, 2026
Last Updated: April 9, 2026
1. Introduction and Acceptance of Terms
Welcome to Pros in Health ("PIH," "we," "us," or "our"). Pros in Health is a mobile application and related services operated by Pros in Health LLC, a Wyoming limited liability company.
By creating an account, accessing, or using the Pros in Health mobile application ("App"), website (prosinhealth.com), or any related services (collectively, the "Services"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Services.
We reserve the right to update or modify these Terms at any time. We will notify you of material changes through the App or via email. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.
2. Eligibility
You must be at least 18 years of age to use the Services. By creating an account, you represent and warrant that you are at least 18 years old, are capable of entering into a binding agreement, and that all information you provide during registration is accurate, current, and complete.
3. Account Registration and Security
3.1 Account Creation
To access certain features, you must create an account by providing your name, email address, professional information (including role, credentials, and experience level), and a password. You may also sign in using third-party authentication providers (Google or Apple).
3.2 Account Security
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized access to or use of your account.
3.3 Account Accuracy
You agree to provide and maintain accurate, current, and complete information in your profile. Misrepresentation of professional credentials, certifications, or qualifications is strictly prohibited and may result in account termination.
3.4 Account Deletion
You may delete your account at any time through the App's settings. Upon deletion, your personal data will be removed in accordance with our Privacy Policy. Certain data may be retained as required by law or for legitimate business purposes as described in our Privacy Policy.
4. Description of Services
Pros in Health provides the following features and services:
- Professional Profile Management: Tools to manage your professional identity, credentials, and career information.
- Career Job Board: Aggregated job listings sourced from third-party job platforms, curated for health information management and related healthcare professions.
- CEU (Continuing Education Unit) Tracker: Tools to log and track continuing education credits across multiple professional credentials.
- CEU Discovery: Curated listings of continuing education opportunities from various providers.
- Career Pathways: AI-assisted career exploration tools that suggest possible career progression routes based on general industry data.
- Role Directory: A reference database of professional roles within health information management and related fields.
- Discover (Industry News): Curated industry news and articles from third-party sources, with AI-generated summaries.
- Pulse AI Assistant: An AI-powered informational assistant that provides general guidance on coding concepts, career questions, and professional topics.
- Document Storage: Ability to upload and store professional documents such as resumes and credential certificates.
5. AI-Powered Features — Important Disclaimers
5.1 General AI Disclaimer
The Services include features powered by artificial intelligence, including but not limited to Pulse AI Assistant, Career Pathways, article summaries, and job recommendation matching (collectively, "AI Features"). AI Features are powered by third-party AI models and are provided strictly for informational and educational purposes only.
5.2 AI Is Not Professional Advice
AI-generated content does not constitute professional advice of any kind, including but not limited to career counseling, legal advice, financial advice, medical advice, coding compliance guidance, or credentialing guidance. AI responses are generated by machine learning models and may contain errors, inaccuracies, outdated information, or omissions.
5.3 Career Pathways Disclaimer
Career Pathways are illustrative suggestions based on general industry data and publicly available information. They represent possible — not guaranteed — career routes. Pathways do not account for your specific circumstances, including but not limited to your geographic location, employer requirements, individual qualifications, market conditions, or personal situation.
5.4 Coding and Compliance Disclaimer
Any information provided by AI Features regarding medical coding guidelines, ICD-10-CM, CPT, HCPCS, compliance rules, or related topics is general informational guidance only. It should never be used as the sole basis for coding decisions, compliance determinations, or clinical documentation. Always verify information against official guidelines published by CMS, AHA, AMA, AHIMA, AAPC, and your facility's compliance policies.
5.5 No Guarantees of Outcomes
Use of the Services, including AI Features, does not guarantee any specific outcome, including but not limited to employment, salary attainment, career advancement, credential acquisition, CEU approval, or any other professional outcome.
5.6 User Responsibility
You are solely responsible for evaluating the accuracy, completeness, and usefulness of any information provided through AI Features. You agree to independently verify all AI-generated content before relying on it for any decision.
5.7 AI Data Processing
AI Features process your inputs through third-party AI service providers. By using AI Features, you acknowledge and consent to this processing. Do not submit sensitive personal information, protected health information (PHI), patient data, or confidential employer information through AI Features. For more details, see our Privacy Policy.
6. Job Listings Disclaimer
Job listings displayed in the App are aggregated from third-party job platforms and external sources. Pros in Health does not verify the accuracy, legitimacy, or availability of any job listing; guarantee that any job listing is current or actively hiring; endorse any employer, recruiter, or staffing agency; act as an employment agency; or guarantee employment or interview outcomes.
When you apply for a job through the App, you are redirected to the original job posting on an external website. Your application and any subsequent interactions are solely between you and the employer or job platform.
7. CEU Tracking, CEU Listings, and PIH CEU Modules
7.1 CEU Tracker
The CEU Tracker is a personal organizational tool to help you log and monitor your continuing education activities. Pros in Health does not report CEU data to any credentialing body, employer, or regulatory agency. You are solely responsible for ensuring your CEU records are accurate and that your continuing education activities satisfy the requirements of your specific credentialing organizations.
7.2 External CEU Opportunity Listings
CEU opportunity listings curated from third-party providers are presented for informational purposes. Always verify CEU eligibility, accreditation status, and acceptance with your specific credentialing organization (e.g., AHIMA, AAPC) before enrolling.
7.3 PIH-Developed CEU Modules
Pros in Health offers self-paced continuing education modules developed in-house. Select modules are approved by AAPC for continuing education credit. Approval status is displayed on each module within the App.
By completing a PIH CEU module, you acknowledge and agree to the following:
- Certificate accuracy. Certificates of completion are issued in the name on your Pros in Health account at the time of completion. You are responsible for ensuring your account name matches the name registered with your credentialing body. Pros in Health is not responsible for credential rejection due to name discrepancies.
- Submission to credentialing bodies. Pros in Health issues certificates of completion but does not submit CEU credits to AAPC, AHIMA, or any other credentialing organization on your behalf. You are solely responsible for submitting your earned CEUs to your credentialing body in accordance with their requirements.
- Audit retention. As required by our continuing education accrediting bodies, Pros in Health retains records of your CEU module completions for a minimum of three (3) years for audit purposes. This retention applies regardless of whether you delete your Pros in Health account. Retained records include your name as it appeared on the certificate, module title, completion date, quiz score, time spent, credentials held at time of completion, and a copy of any certificate(s) issued. See our Privacy Policy for full details.
- Quiz integrity. You agree to complete CEU module quizzes independently and honestly. Sharing quiz answers, using AI assistance to answer quiz questions, or otherwise circumventing the assessment process may result in revocation of CEU credit and account termination.
- No guarantee of acceptance. While Pros in Health makes every effort to ensure modules meet the standards of approved credentialing bodies, Pros in Health does not guarantee that any specific credentialing body, employer, or regulatory agency will accept a PIH-issued certificate. Credit acceptance is at the sole discretion of the credentialing body.
- Refunds. CEU module access is included with your Pros in Health subscription. No partial refunds are issued for completed modules.
8. Industry News and Articles Disclaimer
The Discover section provides curated links to articles published by third-party sources. Article summaries and key takeaways may be generated by AI and may not fully or accurately represent the original article's content. Always read the full original article for complete information.
9. Role Directory and Salary Data Disclaimer
The Role Directory provides general reference information about professional roles. Salary ranges are estimates based on publicly available industry data and surveys. Actual salaries vary significantly based on geographic location, employer, experience, credentials, market conditions, and other factors.
10. Subscription and Payments
10.1 Free and Paid Tiers
The Services are available in free and paid subscription tiers. Free users have access to core features with usage limitations as described in the App.
10.2 Billing
Paid subscriptions are billed through Apple's App Store. All billing, payment processing, and refund requests are handled by Apple.
10.3 Founding Member Pricing
Founding Member pricing is offered to the first 500 paid subscribers. Founding Members are guaranteed their subscription rate for the life of their continuous subscription.
10.4 Cancellation
You may cancel your subscription at any time through your Apple ID subscription settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.
10.5 Changes to Pricing
We reserve the right to change subscription pricing for future subscribers. Existing subscribers will be notified of any price changes in advance and in accordance with Apple's policies.
11. User Conduct
You agree not to:
- Use the Services for any unlawful purpose
- Misrepresent your identity, credentials, or professional qualifications
- Upload or transmit any content that is defamatory, obscene, threatening, or harassing
- Submit any patient data, PHI, or confidential employer information through any feature
- Attempt to gain unauthorized access to other users' accounts or infrastructure
- Use automated tools, bots, scrapers, or non-human means to access the Services
- Reverse engineer, decompile, or disassemble any part of the Services
- Interfere with or disrupt the Services
12. Intellectual Property
12.1 Our Property
The Services, including all content, features, functionality, design, text, graphics, logos, icons, software, the role database, career pathway logic, and underlying technology, are the exclusive property of Pros in Health LLC and are protected by United States and international intellectual property laws.
Pros in Health™ is a trademark of Pros in Health LLC.
12.2 Your Content
You retain ownership of content you upload (e.g., resumes, certificates). By uploading content, you grant Pros in Health LLC a limited, non-exclusive license to store, process, and display your content solely for the purpose of providing the Services to you.
12.3 Feedback
If you provide suggestions, ideas, or feedback, you grant us an unrestricted, irrevocable, perpetual license to use such feedback for any purpose without compensation to you.
13. Copyright Infringement (DMCA)
If you believe that any content on the Services infringes your copyright, please send a notice to support@prosinhealth.com">support@prosinhealth.com containing the required DMCA information.
14. Third-Party Services and Links
The Services contain links to and integrations with third-party websites, services, and content. These third-party services are governed by their own terms and privacy policies. Pros in Health does not endorse, control, or assume responsibility for any third-party content or services.
15. Apple iOS Terms
15.1 Acknowledgment
These Terms are between you and Pros in Health LLC only, and not with Apple Inc. ("Apple"). Pros in Health LLC, not Apple, is solely responsible for the App and its content.
15.2 Scope of License
The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded device that you own or control, as permitted by Apple's Usage Rules.
15.3 Maintenance and Support
Pros in Health LLC is solely responsible for providing any maintenance and support services with respect to the App.
15.4 Product Claims
Pros in Health LLC, not Apple, is responsible for addressing any claims relating to the App, including product liability claims and claims arising under consumer protection legislation.
15.5 Third-Party Beneficiary
Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance, Apple will have the right to enforce these Terms against you as a third-party beneficiary.
16. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PROS IN HEALTH LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PROS IN HEALTH LLC, ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.
OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY DOLLARS ($50), WHICHEVER IS GREATER.
18. Indemnification
You agree to indemnify, defend, and hold harmless Pros in Health LLC from and against any and all claims, damages, losses, liabilities, costs, and expenses arising out of or related to your use of the Services, your violation of these Terms, or any content you submit through the Services.
19. Governing Law and Dispute Resolution
19.1 Governing Law
These Terms shall be governed by the laws of the State of Wyoming, without regard to its conflict of law principles.
19.2 Dispute Resolution
Any dispute shall first be attempted to be resolved through good-faith negotiation. If unresolved within thirty (30) days, either party may initiate binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the State of Wyoming.
19.3 Class Action Waiver
YOU AND PROS IN HEALTH LLC AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
20. Termination
20.1 By You
You may terminate your account at any time by deleting your account through the App settings or by contacting us at support@prosinhealth.com">support@prosinhealth.com.
20.2 By Us
We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that violates these Terms.
20.3 Effect of Termination
Upon termination, your right to access the Services will immediately cease. Sections that by their nature should survive (Disclaimers, Limitation of Liability, Indemnification, Governing Law) shall survive.
21. General Provisions
21.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pros in Health LLC regarding the Services.
21.2 Severability
If any provision is found to be unenforceable, the remaining provisions shall remain in full force.
21.3 Waiver
Our failure to enforce any right shall not constitute a waiver of such right.
21.4 Assignment
You may not assign your rights without our prior written consent. We may assign our rights without restriction.
22. Contact Information
If you have questions about these Terms, please contact us:
Pros in Health LLC
Email: support@prosinhealth.com">support@prosinhealth.com
Website: prosinhealth.com
By creating an account or using Pros in Health, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.